Shipping & Returns

At Reunion Boutique we strive to process your order as quickly and carefully as possible. We strive to process all orders within 24 hours. Once processed we will email you a notification that your items have shipped and provide you with the tracking information. We offer $15 Flat Rate Shipping in North America on all orders.


United States Orders

All United States orders placed with Reunion Boutique are processed and shipped within the USA from Washington State. All packages are shipped using Canada Post, a reliable carrier with up to the minute tracking information and estimated delivery times. No duties or taxes will be incurred on United States shipments. We ship to the Contiguous United States only. Rejected or unauthorized returns will be shipped back to Canada and the duties and taxes incurred will be the responsibility of the customer. 

 

Canadian Orders

All Canadian orders placed with Reunion Boutique are processed, packed and shipped within Canada from Victoria, BC. All packages are shipped using Canada Post, a reliable carrier servicing even the most remote corners of Canada. No duties will be incurred. Residents of British Columbia will be subject to GST & PST. Canadian residents outside of British Columbia will be subject to GST only. Any additional shipping costs incurred for rejected or returned to shipper packages will be the responsibility of the customer. 

 

Greater Victoria & Vancouver Island

Orders placed within Victoria for In-store Pickup will be available for pick-up at our Johnson St Location: 585 Johnson St. Please show an associate a proof of purchase (smart phone receipt is perfect) and a photo i.d.  in order to acquire the goods ordered. We will contact you to let you know when the items are available for pick-up. 

 

Returns 

We gladly accept returns on online purchases within 7 days of the delivery date. Items returned to us must be in original, re-sellable condition. Once the items are back in our possession we will refund your money. In order to qualify for a return you must contact us so that we can give you specific instructions regarding your return. We will also provide you with an authorization number to be included in your shipment. Shipping fees for returned items are the responsibility of the customer. 

 

Currency 

All orders are processed in Canadian Dollars. The currency converter provided serves as an exchange estimate only. A currency exchange will occur via your chosen method of payment once the transaction is complete.